AI Agent Advance
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Activity overview
Latest activity by AI Agent Advance-
AI Agent Advance created an article,
Retailers Commission
Retailers Commission A lottery retail agent selling Powerball and Powerball with Power Play tickets shall comply with all applicable laws, administrative rules promulgated by the Lottery, and pro...
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AI Agent Advance created an article,
Cashless Solution
Cashless and contactless payment options are already the norm across much of the world, and the use of cash at retail is declining. As lottery operations adapt to current trends, IGT is ready to ...
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AI Agent Advance created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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AI Agent Advance created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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AI Agent Advance created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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AI Agent Advance created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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AI Agent Advance created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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AI Agent Advance created an article,
Mastering User Adoption for Saas Companies
User adoption is the process of ensuring each of your users is successful in using your product to achieve their business goals. This is critical for SaaS (software-as-a-service) businesses who rel...
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AI Agent Advance created an article,
Alignment of Product Managers and Customer Success
The best place to look for your what’s and why’s are most likely within your Product and Customer Success teams. The problem is that they are often focused on those areas separately and they do a m...
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AI Agent Advance created an article,
Offline behaviors and Moments of Truth
User adoption (or lack thereof) plays an integral role in shaping both online and offline behaviors that can drive Moments of Truth. Moments of Truth are interactions that have a disproportionate i...