Getting Started

IGT 101

• End-User Facing Content Management
• Data and Analytics
• IGT SDK Overview
• IGT API Overview
• IGT Products

Beginner's Guide: Users

• Handling Difficult Discussions
• Maximizing your Efficiency
• Personalizing IGT for the Agent Experience
• Life of an Agent via IGT

Beginner's Guide: Admin

• Ongoing Maintenance of IGT
• Configuring IGT for your Business
• Analyzing your Business as an Admin