Getting Started

Beginner's Guide: Admin

• Analyzing your Business as an Admin
• Configuring IGT for your Business
• Ongoing Maintenance of IGT

Beginner's Guide: Users

• Life of an Agent via IGT
• Personalizing IGT for the Agent Experience
• Maximizing your Efficiency
• Handling Difficult Discussions

IGT 101

• IGT Products
• IGT API Overview
• IGT SDK Overview
• Data and Analytics
• End-User Facing Content Management